More on IM @ Work
After my recent post regarding policies surrounding email and instant messaging at work, CNN recently had an article describing the increasing use of IM at work. The article, which is directed toward employees, indicates that more and more businesses are seeing the value of IM because of immediate responses - no need to wait for a party to open email and reply. But, with that convenience comes some risks. The article advises employees to check their company's policy on downloading software. What prudent company would provide download rights on an employee PC anyway? With 53 million American using IM, and 43% of all internet users using IM daily, we'll see more and more of this in the workplace. IT and HR departments will need to continue to collaborate on technology policies which will guide the use of all types of technology in workplace.
