How Engaged are Your Employees?
Workforce.com reported that the Gallup Organization developed, after an extensive survey, a series of questions that will show how engaged your employees are. Gallup call it Q12 and finds a correlation between high scores on the questions and employee performance. They are:
Do you know what is expected of you at work?
Do you have the materials and equipment you need to do your work right?
At work, do you have the opportunity to do what you do best every day?
In the last seven days, have you received recognition or praise for doing good work?
Does your supervisor, or someone at work, seem to care about you as a person?
Is there someone at work who encourages your development?
At work, do your opinions seem to count?
Does the mission/purpose of your company make you feel your job is important?
Are your associates (fellow employees) committed to doing quality work?
Do you have a best friend at work?
In the last six months, has someone at work talked to you about your progress?
In the last year, have you had opportunities at work to learn and grow?
The list was developed by Gallup several year ago, but it's still useful today. Not only is it correlated with better job performance, but certainly the employee relations climate in an organization should be must improved with high marks on these questions.
