Small Firms Tend to Underuse HR
This survey shows a troubling statistic among small and midsized businesses - that they tend to underutilize HR departments. Specifically:
- smaller companies consider their HR departments as a separate arm of their business rather than integrating the functions into their day-to-day operations.
- while survey respondents said finding and recruiting talent was their biggest HR challenge, less than 33 percent employed a HR director.
- Among other findings, less than 10 percent of respondents listed training, performance management and compensation planning as their biggest HR challenges, and no respondents cited HR compliance as an area for improvement.
- finding and retaining people was a top concern, while employee management, coaching and leadership development were critical.



